Terms and Conditions
Vibe Connect — by Sigma Pi Labs Inc.
Last Updated: March 16, 2026
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. By downloading, installing, accessing, or using the Vibe Connect mobile application ("App"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any additional guidelines or rules applicable to specific features or services. If you do not agree to these Terms, you must immediately cease all use of the App and delete it from your device(s).
1. DEFINITIONS
For the purposes of these Terms, the following definitions shall apply:
- "Company," "we," "us," or "our" refers to Sigma Pi Labs Inc., a corporation organized and existing under the laws of the State of Delaware, United States, and its officers, directors, employees, agents, affiliates, successors, and assigns.
- "App" or "Service" refers to the Vibe Connect mobile application, including all features, content, functionality, and services offered through the application on any platform (iOS, Android, or any future platform).
- "User," "you," or "your" refers to any individual who downloads, installs, accesses, registers for, or uses the App in any capacity.
- "Content" refers to all text, images, audio, video, data, journal entries, messages, profile information, mood data, wellness entries, and any other material or information submitted, posted, transmitted, or otherwise made available through the App by any User.
- "AI Features" refers to any artificial intelligence, machine learning, natural language processing, or algorithmically generated content, suggestions, recommendations, analysis, or outputs provided through the App, including but not limited to chat assistance, message suggestions, conversation starters, profile reviews, bio improvement suggestions, message tone analysis, and wellness recommendations.
- "Match" or "Connection" refers to any pairing, linking, or introduction of two or more Users through the App's matching algorithm or discovery features.
- "Subscription" refers to any paid plan, tier, or premium access level available through the App.
- "Third-Party Services" refers to any services, platforms, APIs, or technologies provided by entities other than the Company that are integrated with or utilized by the App.
2. ACCEPTANCE OF TERMS
2.1 Binding Agreement
These Terms constitute a legally binding agreement between you and Sigma Pi Labs Inc. By creating an account, accessing, or using any part of the App, you represent and warrant that you have the legal capacity to enter into these Terms and agree to be bound by them. If you are using the App on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms.
2.2 Modifications to Terms
We reserve the right, in our sole and absolute discretion, to modify, amend, supplement, or replace these Terms at any time. Material changes will be communicated through the App via push notification, in-app notice, or email to the address associated with your account. Your continued use of the App after any such modification constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, your sole remedy is to discontinue use of the App and delete your account. It is your responsibility to review these Terms periodically.
2.3 Additional Policies
These Terms incorporate by reference our Privacy Policy, Community Guidelines, and any feature-specific terms or guidelines we may publish. In the event of a conflict between these Terms and any additional policies, these Terms shall control unless the additional policy explicitly states otherwise.
3. ELIGIBILITY AND ACCOUNT REGISTRATION
3.1 Age Requirement
You must be at least eighteen (18) years of age to create an account and use the App. By registering, you represent and warrant that you are at least 18 years old. We do not knowingly collect personal information from individuals under 18. If we discover that a User is under 18, we will immediately terminate their account and delete all associated data without notice.
3.2 Account Registration
To access certain features of the App, you must create an account by providing accurate, current, and complete information. You may register using email/password, Apple Sign-In, or Google Sign-In. You agree to:
- Provide truthful and accurate registration information;
- Maintain and promptly update your account information to keep it accurate;
- Maintain the security and confidentiality of your login credentials;
- Accept all responsibility for activities that occur under your account;
- Not create more than one account per person;
- Not create an account if you have been previously banned or removed from the App.
3.3 Account Security
You are solely responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
3.4 Identity Verification
We reserve the right to verify your identity at any time and for any reason, including but not limited to age verification, fraud prevention, and compliance with applicable law. Failure to cooperate with verification requests may result in account suspension or termination.
4. APP FEATURES AND SERVICES
4.1 Matching and Connection Services
The App provides algorithmic matching services that pair Users based on various factors, which may include but are not limited to personality type, interests, tolerance levels, happiness index, gender preferences, companion role preferences, location proximity, and online status. You acknowledge and agree that:
- The matching algorithm operates on an automated basis and the Company makes no guarantee, representation, or warranty regarding the quality, compatibility, safety, suitability, or character of any matched User;
- Matches are provided on an "as-is" basis and are not endorsements, recommendations, or vouching for any User;
- You are solely responsible for your interactions with other Users, both within and outside the App;
- The Company is not responsible for the conduct, actions, statements, or omissions of any User, whether online or offline;
- Match connections may be subject to time limits, leases, heartbeat requirements, and automatic expiration as determined by the Company;
- The Company reserves the right to modify the matching algorithm at any time without notice.
4.2 Chat and Messaging
The App provides real-time messaging functionality between matched Users. You acknowledge that:
- Messages may be stored on our servers and those of our third-party service providers;
- We do not guarantee message delivery, and messages may be delayed, lost, or undelivered due to technical factors beyond our control;
- Chat sessions may be subject to time limits and automatic termination;
- We reserve the right to monitor, review, or scan messages for safety, security, and compliance purposes, including but not limited to automated content moderation;
- You shall not use the messaging feature to transmit any unlawful, harassing, threatening, defamatory, obscene, or otherwise objectionable content.
4.3 Vibe Zone (Location-Based Features)
The App may offer location-based discovery features using mapping and proximity technologies. By enabling location services, you consent to the collection, processing, and use of your geolocation data as described in our Privacy Policy. You acknowledge that:
- Location data may be shared with matched Users and displayed on maps;
- The accuracy of location data depends on your device, network conditions, and other factors beyond our control;
- The Company is not responsible for any consequences arising from the disclosure of your location;
- You may disable location services at any time through your device settings, which may limit certain App features;
- Bluetooth Low Energy (BLE) proximity detection may be used to identify nearby Users.
4.4 Saved Connections
The App allows Users to save or "like" other Users as favorites. Saved connections require mutual consent (a save request must be accepted by the other User). The Company does not guarantee that save requests will be accepted, that saved connections will remain active, or that saved Users will continue to use the App.
5. AI-POWERED FEATURES — CRITICAL DISCLAIMERS
IMPORTANT: READ THIS SECTION CAREFULLY. IT CONTAINS CRITICAL LIMITATIONS AND DISCLAIMERS REGARDING AI-GENERATED CONTENT.
5.1 Nature of AI Features
The App incorporates artificial intelligence and machine learning technologies to provide various features including, but not limited to: chat assistance, message suggestions, conversation starters, profile reviews, bio improvement suggestions, message tone analysis, and wellness-related recommendations. You expressly acknowledge and agree that:
- AI outputs are generated by automated systems and are NOT human-reviewed, human-verified, or human-approved before being presented to you;
- AI-generated content may be inaccurate, incomplete, misleading, biased, inappropriate, or entirely incorrect;
- AI features are provided solely for informational and entertainment purposes and should never be relied upon as professional advice of any kind;
- The Company makes absolutely no representations, warranties, or guarantees regarding the accuracy, reliability, completeness, suitability, or safety of any AI-generated content;
- You are solely responsible for evaluating, verifying, and deciding whether to act upon any AI-generated content;
- The Company, its officers, directors, employees, agents, and affiliates shall have no liability whatsoever for any decisions, actions, or consequences arising from your use of or reliance on AI-generated content.
5.2 AI Is Not Professional Advice
AI-generated content provided through the App does NOT constitute and shall never be construed as:
- Medical advice, diagnosis, or treatment — including but not limited to mental health diagnosis, psychiatric evaluation, psychological counseling, or therapeutic intervention;
- Legal advice — including but not limited to guidance on legal rights, obligations, or proceedings;
- Financial, investment, or tax advice;
- Professional counseling or therapy of any kind;
- Crisis intervention or emergency services;
- Relationship counseling or relationship therapy;
- Advice from any licensed, certified, or qualified professional in any field.
5.3 AI Limitations and Risks
You acknowledge that AI technology has inherent limitations, including but not limited to:
- Hallucinations: AI may generate content that appears factual but is entirely fabricated;
- Bias: AI outputs may reflect biases present in training data;
- Context misunderstanding: AI may misinterpret your messages, tone, intent, or emotional state;
- Inappropriate suggestions: AI may generate content that is culturally insensitive, emotionally harmful, or otherwise inappropriate;
- No emotional intelligence: AI does not possess genuine emotional understanding, empathy, or human judgment;
- Data dependency: AI outputs depend on third-party AI models and services that may change, degrade, or become unavailable without notice.
5.4 Third-Party AI Providers
AI features may be powered by third-party AI service providers. Your use of AI features may be subject to the terms and policies of such third-party providers. The Company is not responsible for the outputs, availability, or performance of third-party AI services. Your interactions with AI features may be processed by these third-party providers, and their use of such data is governed by their respective privacy policies.
5.5 User Responsibility
You agree that you will exercise your own independent judgment when evaluating any AI-generated content. You will not hold the Company responsible for any consequences of following, relying on, or being influenced by AI-generated suggestions, recommendations, or content of any nature.
6. WELLNESS AND MENTAL HEALTH FEATURES — CRITICAL DISCLAIMERS
IMPORTANT: THE WELLNESS FEATURES IN THIS APP ARE NOT MEDICAL SERVICES AND DO NOT REPLACE PROFESSIONAL CARE.
6.1 Wellness Diary, Mood Tracking, and Related Features
The App provides wellness-oriented features including mood tracking, wellness diary journaling, mood visualization, wellness tips, breathing exercises, daily wellness check-ins, and mood history analysis. These features are provided solely for personal journaling, self-reflection, and general wellness awareness purposes.
6.2 Not Medical or Mental Health Services
THE WELLNESS FEATURES ARE NOT AND SHALL NEVER BE CONSIDERED:
- Medical devices, medical services, or clinical tools;
- Mental health treatment, psychiatric services, or psychological therapy;
- Diagnostic tools for any physical or mental health condition;
- Substitutes for professional medical care, counseling, therapy, or crisis intervention;
- Emergency services or suicide prevention services;
- Evidence-based therapeutic interventions;
- Treatment programs for any mental health disorder, including but not limited to depression, anxiety, PTSD, bipolar disorder, or any other condition.
6.3 No Doctor-Patient or Therapist-Client Relationship
Use of the App, including any wellness features, AI wellness suggestions, mood tracking, or breathing exercises, does not create any doctor-patient, therapist-client, counselor-client, or any other professional-client relationship between you and the Company, its employees, agents, or affiliates.
6.4 Seek Professional Help
If you are experiencing a mental health crisis, suicidal thoughts, self-harm urges, or any medical emergency, immediately contact emergency services (911 in the United States), the 988 Suicide & Crisis Lifeline (call or text 988), or your local emergency services. Do not rely on this App for crisis support.
6.5 Assumption of Risk
You acknowledge that engaging in self-reflection, mood tracking, and journaling may surface difficult emotions. You assume all risks associated with your use of wellness features and agree that the Company shall not be liable for any emotional distress, psychological impact, or adverse outcomes arising from your use of these features.
6.6 Wellness Tips and Recommendations
Any wellness tips, suggestions, or recommendations provided by the App (whether AI-generated or otherwise) are general informational content only and are not personalized medical or mental health advice. The Company makes no warranty regarding the accuracy, applicability, or effectiveness of any wellness content.
7. MEMORY BOOK (JOURNAL) AND VOICE DICTATION
7.1 Journal Entries
The Memory Book feature allows you to create, store, and manage personal journal entries. You acknowledge that:
- Journal entries are stored on our servers and those of our third-party infrastructure providers;
- While we implement reasonable security measures, no method of electronic storage is 100% secure, and we cannot guarantee absolute security of your journal data;
- You are solely responsible for the content of your journal entries;
- We may access journal data as necessary for service operation, legal compliance, safety, or as described in our Privacy Policy;
- Deletion of your account will result in deletion of your journal entries, subject to our data retention policies and legal obligations.
7.2 Voice Dictation
The App provides voice-to-text transcription in multiple languages. You acknowledge that:
- Voice dictation requires microphone access on your device;
- Voice data may be processed by your device's operating system and/or third-party speech recognition services;
- Transcription accuracy is not guaranteed and may vary based on language, accent, ambient noise, and other factors;
- You are responsible for reviewing and correcting any transcription errors before saving entries;
- The Company is not responsible for any inaccuracies in voice-to-text transcription.
8. SUBSCRIPTIONS, PAYMENTS, AND IN-APP PURCHASES
8.1 Subscription Plans
The App may offer free and premium subscription tiers. Premium subscriptions ("Vibe Connect Premium") may be available on weekly, monthly, or yearly billing cycles. Features available under each tier may change at the Company's sole discretion.
8.2 Payment Processing
All payments for subscriptions and in-app purchases are processed through the Apple App Store (for iOS) or Google Play Store (for Android), and are subject to the terms, conditions, and policies of the respective platform. The Company does not directly process, store, or have access to your payment card information. Payment processing is also facilitated through RevenueCat, Inc., and is subject to RevenueCat's terms of service.
8.3 Pricing and Billing
- Subscription prices are displayed in the App and may vary by region, currency, and platform;
- Prices are subject to change at any time; however, price changes will not affect your current billing cycle;
- All prices are exclusive of applicable taxes unless otherwise stated;
- You are responsible for any applicable taxes, fees, or charges imposed by your jurisdiction;
- Billing occurs in advance on a recurring basis (weekly, monthly, or yearly, depending on your selected plan).
8.4 Automatic Renewal
ALL SUBSCRIPTIONS AUTOMATICALLY RENEW at the end of each billing period unless you cancel at least 24 hours before the end of the current period. Renewal charges will be billed to your payment method on file through the applicable platform (Apple or Google). You may manage your subscription and cancel auto-renewal through your device's subscription settings (Apple: Settings > Apple ID > Subscriptions; Android: Google Play > Subscriptions).
8.5 Free Trials
If the App offers a free trial period, you will not be charged during the trial. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and you will be charged the applicable subscription fee. Free trials are limited to one per User and per Apple ID or Google account.
8.6 Refund Policy
Due to the nature of digital services:
- All purchases are final and non-refundable, except as required by applicable law or the refund policies of Apple or Google;
- Refund requests for App Store purchases must be directed to Apple (reportaproblem.apple.com) or Google Play (play.google.com/store/account);
- The Company has no ability to issue refunds for purchases made through the App Store or Google Play;
- Cancellation of a subscription does not entitle you to a refund for any amounts already charged;
- Unused portions of free trials will be forfeited upon subscription purchase.
8.7 Changes to Subscription Features
We reserve the right to modify, add, or remove features included in any subscription tier at any time. If a material change adversely affects your subscription, we will provide reasonable notice. Your continued use of the subscription after such changes constitutes acceptance.
8.8 Account Termination and Subscriptions
If your account is terminated for violation of these Terms, you will not be entitled to any refund for remaining subscription time. Termination of your account does not automatically cancel your subscription billing — you must cancel through your platform's subscription settings to stop future charges.
9. USER CONDUCT AND PROHIBITED ACTIVITIES
9.1 General Conduct Standards
You agree to use the App in a lawful, responsible, and respectful manner. You shall comply with all applicable local, state, national, and international laws, regulations, and ordinances.
9.2 Prohibited Activities
You agree that you will NOT:
- Use the App for any illegal, unlawful, or unauthorized purpose;
- Harass, bully, threaten, intimidate, stalk, or abuse any other User;
- Transmit any content that is defamatory, obscene, pornographic, sexually explicit, violent, hateful, discriminatory, or otherwise objectionable;
- Solicit money, financial information, or other valuables from other Users;
- Impersonate any person or entity, or falsely state or misrepresent your identity, age, gender, or affiliation;
- Use the App to promote commercial products, services, or solicitations (spam);
- Collect, harvest, or aggregate User data without consent;
- Use the App to distribute malware, viruses, or other harmful code;
- Attempt to gain unauthorized access to other Users' accounts, the App's systems, servers, or networks;
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App;
- Use automated systems, bots, scrapers, or crawlers to access the App;
- Circumvent, disable, or interfere with security features of the App;
- Use the App to facilitate human trafficking, exploitation, or any form of abuse;
- Share, distribute, or transmit child sexual abuse material (CSAM) or any content involving minors in a sexual or exploitative context;
- Use the App while operating a motor vehicle or in any situation where distraction could cause harm;
- Engage in any activity that interferes with or disrupts the App or the servers and networks connected to the App;
- Create multiple accounts to evade bans, strikes, or restrictions;
- Use the App to engage in catfishing, romance scams, or social engineering;
- Transmit unsolicited advertisements, promotional materials, or chain letters;
- Share your account credentials with any third party.
9.3 Reporting and Enforcement
We employ a reporting system that allows Users to report violations. Reports may be submitted for harassment, inappropriate content, spam, underage users, offensive language, threatening behavior, impersonation, and other violations. We operate a strike system where accumulation of verified reports may result in account suspension or permanent ban. The Company reserves the right to investigate reports and take action in its sole discretion, including without limitation, warning, suspension, or termination of accounts.
10. USER-GENERATED CONTENT
10.1 Your Content
You retain ownership of the content you create and submit through the App, including profile information, messages, journal entries, mood data, and other user-generated content. However, by submitting content to the App, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content solely for the purpose of operating, improving, and promoting the App and its services.
10.2 Content Representations
By submitting content, you represent and warrant that:
- You own or have the necessary rights, licenses, and permissions to submit such content;
- Your content does not infringe upon the intellectual property, privacy, publicity, or other rights of any third party;
- Your content is accurate and not misleading (to the extent it purports to state facts);
- Your content complies with these Terms and all applicable laws.
10.3 Content Moderation
We reserve the right, but have no obligation, to review, monitor, edit, or remove any content at our sole discretion, for any reason or no reason, including content that we determine violates these Terms, is objectionable, or could expose the Company to liability. We are not responsible for any failure to remove content.
10.4 No Endorsement
The Company does not endorse, verify, or guarantee the accuracy, completeness, or reliability of any User-generated content. You acknowledge that reliance on any User-generated content is at your own risk.
11. PUSH NOTIFICATIONS AND COMMUNICATIONS
11.1 Notification Types
The App may send push notifications including match requests, chat messages, save requests, connection updates, wellness reminders, system alerts, and promotional/marketing communications. By enabling push notifications, you consent to receiving these communications.
11.2 Opting Out
You may disable push notifications at any time through your device's notification settings. Disabling notifications may affect your experience with certain App features (e.g., match requests require timely responses and may expire).
11.3 Promotional Communications
We may send promotional or marketing communications through push notifications, email, or in-app messages. You may opt out of promotional communications at any time, but you may not opt out of service-related communications necessary for the operation of your account.
12. INTELLECTUAL PROPERTY
12.1 Company Intellectual Property
The App, including its design, layout, look, appearance, graphics, logos, trademarks, service marks, trade names, source code, algorithms (including but not limited to matching algorithms, scoring systems, and AI models), software, databases, functionality, and all related intellectual property, are and shall remain the exclusive property of Sigma Pi Labs Inc. or its licensors. These Terms grant you no right, title, or interest in any Company intellectual property except for the limited license to use the App as expressly permitted herein.
12.2 Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a device that you own or control, solely for your personal, non-commercial use.
12.3 Restrictions
You shall not: (a) copy, modify, or create derivative works of the App; (b) distribute, transfer, sublicense, lease, lend, or rent the App to any third party; (c) reverse engineer, disassemble, or decompile the App; (d) make the functionality of the App available to multiple users through any means; (e) remove, alter, or obscure any proprietary notices; or (f) use the App for any revenue-generating endeavor or purpose for which the App is not designed or intended.
12.4 Feedback
Any feedback, suggestions, ideas, or recommendations you provide regarding the App ("Feedback") shall be the exclusive property of the Company. You hereby assign to the Company all right, title, and interest in and to any Feedback, and the Company shall be free to use Feedback without compensation or attribution to you.
13. PRIVACY AND DATA
13.1 Privacy Policy
Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, store, and share your personal information. The Privacy Policy is incorporated into these Terms by reference. By using the App, you consent to the collection and use of your data as described in the Privacy Policy.
13.2 Data You Provide
You acknowledge that the App collects the following categories of data:
- Registration data: email address, display name, gender, age/birthdate, authentication provider;
- Profile data: bio, interests, personality type, tolerance level, happiness index, avatar, companion role preferences;
- Communication data: chat messages, message timestamps, read receipts;
- Wellness data: mood scores, journal entries, wellness diary entries, breathing exercise usage;
- Location data: geolocation coordinates (when enabled), proximity data;
- Device data: device type, operating system, push notification tokens, BLE proximity tokens;
- Usage data: online/offline status, last seen timestamps, match history, connection history, interaction patterns;
- Voice data: voice recordings processed for transcription (processed locally or by OS-level services);
- Subscription data: subscription tier, purchase history, entitlement status.
13.3 Third-Party Data Processing
Your data may be processed by the following categories of third-party service providers:
- Infrastructure: Supabase (database, authentication, real-time services), Google Cloud Platform (backend services);
- Push Notifications: Firebase Cloud Messaging (FCM);
- Authentication: Apple, Google;
- Payments: RevenueCat, Apple App Store, Google Play Store;
- Mapping: Mapbox;
- AI Services: Third-party AI/LLM providers for AI-powered features.
Each third-party provider's use of your data is governed by their respective privacy policies and terms of service.
13.4 Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You acknowledge and accept this inherent risk.
13.5 Data Retention and Deletion
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your personal data within a reasonable timeframe, subject to our legal obligations, legitimate business interests, and technical limitations. Certain data may be retained in backups for a limited period.
14. THIRD-PARTY SERVICES AND LINKS
14.1 Third-Party Integration
The App integrates with and relies upon various third-party services. The Company is not responsible for the availability, performance, security, policies, or practices of any third-party service. Your use of third-party services is at your own risk and subject to the terms and conditions of those third parties.
14.2 Third-Party Links
The App may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of or reliance on such third-party content.
14.3 Platform Terms
Your use of the App is also subject to the terms and conditions of the platform through which you downloaded the App (Apple App Store Terms of Service or Google Play Terms of Service). In the event of a conflict between these Terms and the applicable platform terms regarding the App, these Terms shall control as between you and the Company.
15. DISCLAIMERS AND WARRANTIES
PLEASE READ THIS SECTION CAREFULLY. IT LIMITS THE COMPANY'S LIABILITY AND AFFECTS YOUR LEGAL RIGHTS.
15.1 "As Is" and "As Available"
THE APP AND ALL CONTENT, FEATURES, SERVICES, AND FUNCTIONALITY ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF CONTENT, SERVICES, OR INFORMATION;
- WARRANTIES THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
- WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE APP;
- WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE APP;
- WARRANTIES THAT DEFECTS WILL BE CORRECTED;
- WARRANTIES REGARDING THE SAFETY, IDENTITY, OR CONDUCT OF ANY USER.
15.2 No Warranty of Safety
THE COMPANY DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS, IDENTITY VERIFICATION, OR CHARACTER ASSESSMENTS ON ITS USERS. The Company makes no representations or warranties regarding the character, integrity, safety, identity, or behavior of any User. You are solely responsible for taking appropriate precautions in all interactions with other Users, particularly if you decide to communicate off the App or meet in person.
15.3 No Guarantee of Results
The Company makes no guarantee that you will find a compatible match, form meaningful connections, improve your wellness, or achieve any particular result from using the App.
15.4 Jurisdictional Variations
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, the Company's liability shall be limited to the maximum extent permitted by law.
16. LIMITATION OF LIABILITY
THIS SECTION LIMITS YOUR ABILITY TO RECOVER DAMAGES FROM THE COMPANY.
16.1 Exclusion of Certain Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
- LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
- PERSONAL INJURY OR EMOTIONAL DISTRESS ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP;
- DAMAGES ARISING FROM THE CONDUCT OF ANY USER, WHETHER ONLINE OR OFFLINE;
- DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA;
- DAMAGES ARISING FROM ANY AI-GENERATED CONTENT, SUGGESTIONS, RECOMMENDATIONS, OR OUTPUTS;
- DAMAGES ARISING FROM WELLNESS FEATURES, MOOD TRACKING, BREATHING EXERCISES, OR WELLNESS RECOMMENDATIONS;
- DAMAGES ARISING FROM INACCURATE MATCHING, FAILED CONNECTIONS, OR MISSED MATCHES;
- DAMAGES ARISING FROM SERVICE INTERRUPTIONS, DOWNTIME, DATA LOSS, OR TECHNICAL FAILURES;
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
16.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100.00).
16.3 Essential Purpose
THE LIMITATIONS IN THIS SECTION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
16.4 Basis of the Bargain
You acknowledge and agree that the Company has offered the App, set its prices (including offering free features), and entered into these Terms in reliance upon the disclaimers and limitations of liability set forth herein, and that these provisions form an essential basis of the bargain between the parties.
17. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, successors, assigns, licensors, and service providers from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
- Your use of or access to the App;
- Your violation of these Terms or any applicable law or regulation;
- Your Content or any content you submit, post, or transmit through the App;
- Your interaction with any other User, whether online or offline;
- Your violation of any third party's rights, including intellectual property, privacy, or publicity rights;
- Any dispute between you and another User;
- Your reliance on AI-generated content, wellness features, or any other App content;
- Any claim that your Content caused damage to a third party;
- Your negligent or willful misconduct.
This indemnification obligation shall survive the termination of these Terms and your use of the App.
18. DISPUTE RESOLUTION AND ARBITRATION
THIS SECTION INCLUDES A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER, WHICH AFFECT YOUR LEGAL RIGHTS. PLEASE READ CAREFULLY.
18.1 Informal Resolution
Before initiating any formal dispute resolution proceeding, you agree to first contact us at legal@sigmapilabs.com and attempt to resolve the dispute informally for at least sixty (60) days. During this period, the parties shall negotiate in good faith to resolve the dispute.
18.2 Binding Arbitration
If the dispute cannot be resolved informally, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the App, or the relationship between you and the Company (including claims arising before these Terms were in effect) shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in a court of law. This includes disputes regarding the validity, enforceability, or scope of this arbitration provision.
18.3 Arbitration Procedures
- The arbitration shall be conducted by a single arbitrator;
- The arbitration shall take place in the State of Delaware, or at another mutually agreed location, or remotely by videoconference;
- The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction;
- The arbitrator shall apply the substantive laws of the State of Delaware;
- Each party shall bear its own costs and fees, except as otherwise required by the AAA Rules or applicable law;
- The arbitrator may award any relief that a court could award, including injunctive relief.
18.4 Class Action Waiver
YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTI-PARTY, OR CONSOLIDATED PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
18.5 Exceptions to Arbitration
Notwithstanding the above, either party may: (a) bring claims in small claims court if the claims qualify; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights; or (c) bring claims that cannot be arbitrated as a matter of applicable law.
18.6 Opt-Out Right
You may opt out of this arbitration provision by sending written notice to legal@sigmapilabs.com within thirty (30) days of first accepting these Terms. Your opt-out notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the courts specified in Section 19.
18.7 Survival
This arbitration provision shall survive termination of these Terms and your use of the App.
19. GOVERNING LAW AND JURISDICTION
19.1 Governing Law
These Terms and any disputes arising out of or related to these Terms or the App shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles.
19.2 Exclusive Jurisdiction
For any disputes not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware. You waive any objection to jurisdiction, venue, or inconvenient forum in such courts.
20. ACCOUNT TERMINATION
20.1 Termination by You
You may terminate your account at any time by deleting your account through the App's settings. Upon account deletion, your right to use the App will immediately cease. Account deletion does not automatically cancel active subscriptions — you must separately cancel any subscription through your platform's subscription management.
20.2 Termination by Company
We may suspend or terminate your account at any time, with or without cause, and with or without notice, including but not limited to:
- Violation of these Terms or Community Guidelines;
- Accumulation of user reports or strikes;
- Fraudulent, abusive, or illegal activity;
- Extended period of inactivity;
- At our sole discretion for any reason we deem necessary for the safety or integrity of the App and its community.
20.3 Effect of Termination
Upon termination: (a) all rights and licenses granted to you under these Terms will immediately terminate; (b) you must cease all use of the App; (c) your Content may be deleted (subject to our data retention policies); (d) any amounts owed to the Company become immediately due; (e) Sections that by their nature should survive termination shall survive, including but not limited to Sections 5, 6, 10, 12, 15, 16, 17, 18, 19, and 24.
21. DMCA AND INTELLECTUAL PROPERTY COMPLAINTS
21.1 Copyright Infringement
If you believe that any content on the App infringes your copyright, please submit a notice in accordance with the Digital Millennium Copyright Act (DMCA) by sending the following information to our designated agent:
- A physical or electronic signature of the copyright owner or authorized agent;
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material that is claimed to be infringing and its location within the App;
- Your contact information (address, telephone number, email);
- A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law;
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.
Send DMCA notices to: legal@sigmapilabs.com
21.2 Counter-Notification
If you believe your content was wrongly removed due to a DMCA notice, you may submit a counter-notification containing the required information under 17 U.S.C. § 512(g).
22. FORCE MAJEURE
The Company shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to: natural disasters, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, quarantine restrictions, strikes, labor disputes, power outages, internet or telecommunications failures, cyberattacks, government actions, or failures of third-party service providers (including but not limited to cloud hosting providers, AI service providers, payment processors, and notification delivery services). During any such event, the Company's obligations shall be suspended for the duration of the event.
23. ASSUMPTION OF RISK — INTERACTIONS WITH OTHER USERS
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS.
You acknowledge and agree that:
- The Company does not screen, vet, verify identities, or conduct background checks on Users;
- Other Users may misrepresent their identity, age, gender, intentions, or other information;
- Interactions with other Users, whether through the App or in person, carry inherent risks including but not limited to emotional harm, harassment, fraud, physical harm, or criminal conduct;
- The Company is not responsible for the actions, statements, or omissions of any User;
- You assume all risks associated with interacting with other Users;
- If you choose to communicate with Users outside the App or meet Users in person, you do so entirely at your own risk;
- You agree to take reasonable precautions in all interactions, including meeting in public places, informing someone you trust of your plans, and trusting your instincts regarding personal safety;
- THE COMPANY EXPRESSLY DISCLAIMS AND YOU RELEASE THE COMPANY FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO YOUR INTERACTIONS WITH OTHER USERS.
24. GENERAL PROVISIONS
24.1 Entire Agreement
These Terms, together with the Privacy Policy and any supplemental terms or policies referenced herein, constitute the entire agreement between you and the Company regarding the App and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.
24.2 Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms, and the remaining provisions shall continue in full force and effect.
24.3 Waiver
The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by the Company.
24.4 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without the Company's prior written consent. The Company may assign these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.
24.5 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights, except that Apple and Google are third-party beneficiaries of these Terms to the extent required by their respective platform terms.
24.6 Notices
We may provide notices to you through the App, via push notification, by email to the address associated with your account, or by other reasonable means. Notices to the Company should be sent to legal@sigmapilabs.com.
24.7 Headings
The section headings in these Terms are for convenience only and shall not affect the interpretation of any provision.
24.8 Relationship of Parties
Nothing in these Terms shall be construed to create a joint venture, partnership, employment, or agency relationship between you and the Company. You have no authority to bind the Company in any respect.
24.9 Export Compliance
You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations (EAR) and sanctions programs administered by the Office of Foreign Assets Control (OFAC).
24.10 Government Users
If you are a U.S. government entity or the App is being used on behalf of a U.S. government entity, the App constitutes "commercial computer software" and "commercial computer software documentation" as defined in applicable federal acquisition regulations.
24.11 California Residents
If you are a California resident, you waive California Civil Code Section 1542, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."
25. APPLE-SPECIFIC TERMS (iOS USERS)
If you downloaded the App from the Apple App Store, the following additional terms apply:
- These Terms are between you and Sigma Pi Labs Inc. only, and not with Apple Inc. ("Apple");
- Apple has no obligation to furnish any maintenance or support services with respect to the App;
- In the event of any failure of the App to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any). Apple has no other warranty obligation;
- Apple is not responsible for addressing any claims relating to the App, including product liability, legal compliance, or intellectual property infringement;
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you;
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. Government prohibited or restricted party list.
26. CONTACT INFORMATION
If you have any questions, concerns, or complaints about these Terms, the App, or our practices, please contact us at:
Sigma Pi Labs Inc.
Email: legal@sigmapilabs.com
General: support@sigmapilabs.com
By using the Vibe Connect App, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.